Privacy Policy

1. Introduction

Welcome to crosstownhometeam.com ("we," "our," "us"), as website for Camrie Properties LLC DBA Crosstown Home Team, a real estate brokerage licensed in Minnesota. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit crosstownhometeam.com (the "Site") and engage with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.

2. Information We Collect

We collect two types of information:

• Personal Information: This is information that identifies you as an individual or is linked to you, including but not limited to your name, email address, phone number, mailing address, and any other information you provide when filling out forms on our website or contacting us.

• Non-Personal Information: This includes data about your usage of our Site, such as IP addresses, browser types, operating systems, referring URLs, and time spent on the Site. This information helps us improve the performance and functionality of the Site.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide and improve our real estate services, including buying, selling, and renting properties.

• To communicate with you about inquiries, appointments, property listings, or other requests.

• To process transactions, including property purchases and rentals.

• To send marketing communications about properties, promotions, or services you may find interesting.

• To respond to your questions and provide customer support.

• To comply with legal obligations and protect our legal interests.

3.5 Text Message Communications

When you provide your mobile number and opt-in to receive text messages from Crosstown Home Team, we may send you:

• Transactional messages about your property inquiries or transactions

• Marketing messages about properties, market updates, and services

Consent & Frequency:

You may receive approximately 4-8 text messages per month. Message frequency may vary.

Opting Out:

Reply STOP to any message to unsubscribe. Message & data rates may apply.

Data Protection:

Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences and provide customized content. You can control the use of cookies through your browser settings.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except as described in this Privacy Policy.
Text messaging opt-in data and consent will never be shared with third parties for their marketing purposes:

• Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services (e.g., payment processors, marketing platforms, etc.).

• Legal Requirements: We may disclose your information when required to do so by law or in response to valid legal requests, such as a subpoena or court order.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Security of Your Information

We implement industry-standard measures to protect your personal information, including:

• Encryption: All SMS/text message data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

• Access Controls: Only authorized personnel can access SMS opt-in records, which are stored in secure, access-restricted databases.

• Third-Party Audits: Our messaging providers (e.g., Twilio, Go High Level) undergo annual SOC 2 Type II audits to verify compliance with security best practices.

Note:

While no digital transmission is 100% secure, we adhere to carrier requirements for A2P 10DLC messaging, including:

• Prohibiting shared access to SMS opt-in data with unauthorized third parties.

• Logging all consent timestamps/IP addresses for compliance verification.

For full details, contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We retain SMS opt-in records for 4 years.

8. Your Rights and Choices

You have the right to:

• Access, update, or delete the personal information we hold about you.

• Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

• Request that we limit the use of your data under certain circumstances.

• To stop receiving text messages, reply STOP to any message

• SMS opt-out is separate from email unsubscribe

To exercise your rights or if you have any questions, please contact us at [email protected].

9. Third-Party Links

Our Site may contain links to third-party websites or services. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites, so we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Crosstown Home Team

3208 W 60th St

Edina, MN 55410

Contact: Ron Johnson

Email: [email protected]